Privacy Policy

Last Updated: [Insert Date]

At Out Luxor (“we”, “us”, or “our”), we value your trust as much as we value the perfect fit of our London-inspired fashion pieces. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.outluxor.com (the “Site”).

1. Information We Collect

We collect information that helps us deliver our signature London style with global convenience:

• Personal Information: When you make purchases (dresses, jeans, shorts, tops & t-shirts, trousers), we collect your name, email, shipping address, payment details (processed securely through our PCI-DSS compliant systems), and contact information.
• Transaction Data: Details about purchases you’ve made, including payment method (Visa, MasterCard, JCB, PayPal) and order history.
• Technical Data: IP address, browser type, device information, and how you interact with our Site – helping us refine your shopping experience as efficiently as our same-day order processing.
• Preferences: Your style preferences and wishlist items to personalise our recommendations.

2. How We Use Your Information

Like our crease-preserving jeans maintain their perfect shape, we maintain strict standards for data usage:

• To process transactions and deliver your London-inspired fashion worldwide (excluding some remote areas)
• To provide customer support with the same efficiency as our London-based team
• To improve our products and services – ensuring your chiffon dresses and statement pieces arrive perfectly
• To send marketing communications (only with your consent) about new collections that match your style
• To prevent fraud with the same vigilance as our payment security systems

3. Data Sharing & Disclosure

We treat your data with the same care as our hand-embroidered tops:

• Service Providers: We share necessary information with payment processors, delivery services, and IT support – all held to strict confidentiality agreements.
• Legal Requirements: We may disclose information if required by law, with the same precision as our professional trousers’ tailoring.
• Business Transfers: In case of merger or acquisition, customer information may be transferred, with notice provided.

We never sell your personal information to third parties.

4. International Data Transfers

As a global brand (serving all regions except some remote areas), your information may be transferred internationally. We ensure all transfers comply with applicable data protection laws, maintaining security standards that match our SSL encryption technology.

5. Data Security

We protect your data with the same sophistication as our London designs:

• SSL encryption technology (the same as used by banks)
• PCI-DSS compliance for all payment processing
• Regular security audits of our systems
• Your payment details are never stored on our servers

6. Your Rights

You have rights over your personal data, as clearly defined as our fashion collections:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your personal data
• Restriction: Limit how we use your data
• Objection: Object to certain processing activities
• Data Portability: Request transfer of your data to another service

To exercise these rights, contact us at [email protected]. We typically respond within 4 business hours, matching our efficient customer service standards.

7. Cookies & Tracking Technologies

Our Site uses cookies – small files that enhance your shopping experience like the perfect accessory:

• Essential Cookies: Necessary for site functionality, like maintaining your shopping cart
• Analytics Cookies: Help us understand how customers use our Site
• Marketing Cookies: Used with your consent to show relevant ads

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our Site.

8. Children’s Privacy

Our sophisticated London styles are designed for adults. We do not knowingly collect information from children under 16. If we discover such data, we will delete it promptly.

9. Changes to This Policy

We may update this policy occasionally, just as we refresh our collections. The updated version will be posted on our Site with a new “Last Updated” date.

10. Contact Us